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Browser-Based Push Notifications: A New Channel

Many media organizations have used app-based push notifications, but few have discovered the potential of browser-based push notifications.

Real-time push notifications are not competing with email but enable you to enter into the space of personal forms of communication, effectively competing with SMS and other personal alerts.

Entrepreneur Ariel Seidman captures this well: Now that you can reach users through the browser on desktop and mobile, media organizations “can tap almost two billion people on the shoulder.”

Tweetable Takeaway: The power of #pushnotifications: The new channel to drive on-site engagement and conversion

And the timeliness and attention required for a push notification is completely different than an email newsletter or digest that readers may not read for a couple of days.

“It’s very powerful,” confirms Joe Speiser, Co-Founder and CEO of LittleThings. “It could become bigger than email. There’s no spam traps; it goes exactly to the people who signed up for it. You could move hundreds of thousands of people a day to a piece of content.”

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Browser-based push notifications drive more return visits.

They prompt people to engage more with a news organization by returning to an app or website. And the data confirms people who receive push notifications return more than those who do not receive notifications.

In a recent study, The Engaging News Project found more than 56% of respondents who receive push notifications said they went to the news organization’s website.

Tweetable Takeaway: #DYK #pushnotifications result in a 10% opt-in rate, 33% click-through rate, and more time-spent on site

The Washington Post launched Chrome notifications in September, reporting 200,000 signups, which amounts to a 10% opt-in rate and a 30% click-through rate.

Media organizations can communicate 1:1 with their readers through this new channel and shape the kinds of discussions they want to have around their content. “The more time we put into these direct channels, the more people are opting in,” confirms Anthony Sessa, VP of Product & Engineering, Mic. “It’s our feed. We get to control that feed and it’s not a black box like the Facebook algorithm. We can drive the conversation the way we want at the time we want.”

Providing readers with the effortless option to receive personalized alerts ensures they will receive breaking news or targeted content even when they are not on site. With the ability to reach your audience directly, you can take an active approach to driving traffic, and increasing click-throughs, and time-spent on site.

Ready to join media organizations who are driving on-site engagement with tools such as push notifications? Connect with an Audience Development Strategist today to learn how Viafoura can help you engage, discover, and grow your audience.

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Check out our webinar on demand: Creating Deeper Connections: Best Practices for Developing your On-site Community for more on the power of push notifications.