Community Insights

Monitor your brand’s reputation on-the-go

Powered by leading semantic technology, we can provide a highly accurate and thorough understanding of users’ emotions, perceptions, needs, and desires, so you can get the insights you need to make decisions in real-time.

How it works

Cutting-Edge Semantic Technology

Our semantic technology can recognize more than 6.5 million possible variations of a single word, so you never miss when users are talking about your brand and the sentiment behind it

Real-Time Analytics

Track important engagement metrics for social media (including impressions, likes, comments) to improve return on engagement and grow your community

Social Listening

Understand how your audience is interacting with your brand, identify key influencers, and what they are saying about your brand and campaign

Benchmarking

Keep track of what’s being talked about your competitors and how you compare to them

Insights you can rely on

With our automatic classification capabilities, you can gain powerful community insights in real-time, allowing you to monitor and measure engagement with your brand across social channels. Sort conversations by its route and urgency, so you can reach out to users to solve any unresolved issues and complaints,in order to uphold your commitment to your brand and community.

Ready to enhance your audience development strategy?

Contact us for a live demo today