Category: New Features

September 2024

Release Notes Highlights

September’s updates bring a range of enhancements to Viafoura. We’ve introduced skeleton loading for components in our SDK to provide a smoother user experience. Additionally, moderators can now easily filter comments by pinned, featured, and top comments in the mod console. To address reported issues, we’ve resolved text and translation errors in polls and ratings, prevented replies from being marked as featured, and fixed thread-related issues for iOS devices. These updates aim to improve the overall functionality and user experience of our platform.
Mentions
  • Ratings & Reviews
  • SDK
  • Replies
  • Polls
  • Ratings
  • Filtering

New Features and Enhancements

  • SDK: Skeleton loading for components added
  • Filter by pinned, featured and top comments in mod console

Bug Fixes

  • Polls text and translation fixes
  • Ratings text fixed
  • Replies should not be allowed to be marked as featured
  • SDK: Replies disappearing when liking pinned comment on top comments
  • SDK: iOS thread fixes

August 2024

Release Notes Highlights

In August, we’re excited to introduce new features and enhancements to elevate your Viafoura experience. This month’s highlights include the launch of our Ratings and Reviews product, designed to help you gather and analyze user feedback more effectively. Additionally, we’ve added a Top Comments filter to conversations, allowing you to spotlight the most impactful discussions.

We’ve also addressed a key issue with the SDK where the report comment function was not performing as expected, ensuring smoother functionality moving forward. These updates are geared towards refining your platform’s capabilities and ensuring a more seamless user experience.

Mentions
  • Ratings & Reviews
  • SDK
  • Comments
  • Filtering

New Features and Enhancements

  • New Product: Ratings and Reviews, see documentation (Ratings & Reviews)
  • Top Comments filter for conversations

Bug Fixes

  • SDK: Fixed issue with the report comment function not working as intended

July 2024

Release Notes Highlights

In July, we’ve made significant updates to enhance your Viafoura experience. Our improvements include enhanced data dashboard performance, optimized skeleton loading for a smoother user experience, and new SDK functionality to display the ban state. Additionally, we’ve added French language support to the Engagement Starter and resolved issues with clicks not registering in iOS WebKit browsers. These changes aim to streamline functionality, improve performance, and deliver a more intuitive interface.

Mentions
  • Web
  • SDK
  • Analytics

New Features and Enhancements

  • Improved data dashboard performance
  • Improved skeleton loading performance
  • SDK: Display Ban state

Bug Fixes

  • Added French translation for Engagement Starter
  • Clicks not registering in iOS webkit browsers

February 2024

Release Notes Highlights

We’re kicking off February with major performance boosts. Highlights include faster sorting filter changes, improved Trending Carousel and comment loading, and enhanced Core Web Vitals performance. We’ve also added live chat flagging and hiding in our SDK. Bug fixes address issues like empty boxes in closed comments and missing data in analytics. From faster performance to smoother interactions, we’re committed to making your experience with us more seamless and enjoyable.

Mentions
  • Web
  • SDK
  • Analytics

New Features and Enhancements

  • Performance improvement for when the sorting filter changes
  • Performance improvements to Trending Carousel and active conversation
  • Performance improvement when displaying comments
  • CLS performance improvement when using Engagement Starter
  • CLS performance improvement when loading components with ads
  • CLS Performance improvement when clicking Load More Comments button
  • Performance improvement for font rendering
  • SDK: Ability to flag and hide live chat

Bug Fixes

  • Empty box being shown when comments marks as closed and hidden when using MEP
  • SDK: Username not updating in app when updated from site
  • Analytics: Most liked comments missing from dashboard

January 2024

Release Notes Highlights

As we step into the new year, we’re pleased to introduce a series of enhancements aimed at refining your Viafoura experience. From improved performance in user mention notifications to streamlined analytics with our updated QuickSight Dashboard, we’re committed to making your journey smoother and more efficient. Additionally, we’ve addressed various bugs to ensure seamless functionality across the board. We look forward to you enjoying these updates as we continue to enhance your experience throughout the year.

Mentions
  • New Features and Enhancements
  • SDK
  • Bug Fixes

New Features and Enhancements

  • Improved performance of user mention notifications
  • Update QuickSight Dashboard to be able to separate SDK from Web metrics 
  • Improved Trending Carousel and active conversation skeleton loading performance
  • Improved Engagement Starter performance on button click

SDK

Bug Fixes

  • Ads Blocking Trending Article Widget
  • GDPR delete API performance issues
  • Not showing all sites/clients in Performance dashboard

SDK

  • Users Cannot Report Comments
  • Unable to Mute/Unmute Another User in Profile Section

December 2023

Release Notes Highlights

As finish off 2023, we’re thrilled to share with you our latest enhancements. This release introduces heightened security with new heuristic alerts, refined moderation through custom filters, and a clearer communication process for users awaiting comment review. Developers will appreciate trending article conversations, active conversations links, improved ad performance tracking, and a more polished user interface in the SDK. These upgrades, coupled with performance and security boosts, aim to ensure a seamless and secure Viafoura experience.

Mentions
  • Web
  • SDK
  • Analytics

New Features and Enhancements

  • Added new heuristic alerts to detect user activity patterns that deviate from expected patterns in order to identify possible hacker or trolling attempts more quickly
  • Performance and security updates to core codebase
  • Added new custom filter to queues and searches in the moderation console to allow filtering by report (flag) type, allowing for improved prioritization of comment reports.
  • Changed text displayed to users when their comment is in review from “awaiting approval” to “awaiting review”

SDK

  • Added trending article conversations in the notification feed
  • Added active conversations links below comments
  • Improvements to ad performance tracking
  • General UI improvements

November 2023

Release Notes Highlights

With the end of November, we’re excited to share some notable enhancements across our platforms. Whether you’re exploring our web features, engaging with our SDK, or diving into analytics, this release brings a touch of refinement to ensure a smoother user experience. We hope you enjoy the enhancements, and as always, we appreciate your ongoing partnership.

Mentions
  • Web
  • SDK
  • Analytics

Web

  • Add a link in the Reporting Reasons modal to your site’s Community Guidelines and Terms of Service so that users reporting content can easily view it as reference
  • Capture RFV, TiC and Load More Clicks as part of Key-Value code
  • Optional probation period for new user sign-ups

Bug fixes

  • Double Reply field when viewing a deeplinked reply
  • Update internal libraries for services
  • Fix missing data for anonymous users in EBR table 
  • Reporting Modal should open in the center of the user’s viewport
  • Notifications from bell do not disappear or reappear after some time
  • Update Polls default settings to enable auth requirement to vote
  • Set Footer Ad in Conversations to Always On (When Enabled)
  • Moderated Edited comments lose their tags
  • Delete single notification for removed content is failing 
  • Add Custom Word “Review” Tag to Tag Filter drop down
  • GCM Web Push deprecation
  • Enable recaptcha by default on new account creation via email+password
  • Outbrain Rendering Performance Issue

SDK

  • Add Link for feedback survey in the mobile SDK
  • Content removed spacing issue and remove reply to comment box
  • Mod actions for Spam/Deactivated/Report via bottom sheet
  • Enable a link in the Reporting Reasons modal to your site’s Community Guidelines and Terms of Service so that users reporting content can easily view it as reference
  • Display Active Conversation below comments

Bug fixes

  • Read more button expand scrolling issue
  • Eliminate white space at the end of comments widget
  • Reposition the “edited” indicator in the threading

Analytics

  • Create a chart that shows mods with the most 1st comments

Bug fixes

  • Update logic for moderation type in Superset Moderator Dashboard
  • Fix daily job for poll_actions table
  • Moderation numbers at the top and bottom chart mismatch
  • Frontwise analytics cookie domain logic issue

October 2023

Release Notes Highlights

As October comes to an end, marking a month of progress, we’re excited to share with you a range of enhancements. This release includes improved reporting, SDK updates, and more refined analytics, ensuring a smoother and more customizable user journey.

Mentions
  • Web
  • SDK
  • Analytics

Web

  • Improvements to report reasons settings to allow for further customization of the reporting (flagging) experience

Bug fixes

  • Engagement Starter Performance improvements for websites that use continuous scroll
  • Fixed: Ads.txt tool unable to verify additional tagging in lines
  • Fixed: Sharebar sharing using uninstalled app does not function in iOS
  • Fixed: Changing the sort order of comments will remove/hide the “Load More” button
  • Update comment share Twitter icon to new X branding

SDK

  • Improvements to font sizing, colour, and spacing.
  • Support for sections in SDK to match section based settings on web
  • Improved moderator experience by adding Awaiting approval state for comments
  • Added “follow” user button

Bug fixes

  • Horizontal tab fix if more than 3 featured comments
  • Fixed: Profile view in tray default page incorrect

Analytics

  • Updated the performance dashboard registration chart to show total numbers more prominently and add the VF attributed registrations to this chart
  • Fixed: Time spent on page reported wrong due to SDK issue
  • Create registration attribution view from VF PV sources
  • Add trending capacity charts in Moderations tab

September 2023

Release Notes Highlights

As the seasons change, our team is focused on making your experience better. This September release brings a wave of improvements, bug fixes, Dutch SDK support, and enhanced analytics to ensure viafoura.com runs even smoother.

Mentions
  • Web
  • SDK
  • Analytics

Web

  • Improved report button functionality with ability to select report reason
  • Polls vote loading more robust across browsers and sessions

Bug fixes

  • User bans can fail to expire
  • Mysql instance version update
  • Set fixed height on ES on mobile
  • Moved mysql db from elb to nlb
  • Created indexes for third_party_auth table
  • Fixed margin padding for live chat
  • French translations update
  • Remove “failed to load reported content” from browser console
  • Trailing reply box displays when the conversation is closed
  • Layout issue with translated words in Spanish on mobile
  • Push Notifications Not Working in Chrome
  • Fix Reset Connection Issues related to Spam Moderation
  • Add missing enum types to the notification_recipient table
  • Ad Performance Data fix for M32 ad units

SDK

  • Dutch support added

Bug fixes

  • Update the text in reply input box to “Add your reply”
  • Update “Flag” to “Report”
  • Address analytics issues

Analytics

  • Published the updated Viafoura Standard Analytics Dashboard. The main purpose of this update was to switch dataset sources from Athena to Snowflake.
  • New charts added: Daily new Conversation followers, top users by number of pinned and picked comments, daily and monthly visitors broken down by user segment type
  • New Engagement Starter tab for tracking performance of the Engagement Starter widget
  • Enhancement of the dashboard include: look back window extended from a few months to 13 months for most visualizations (some exception are due to size of the data)
  • Added ability to compare the performance of two pages in Page Performance tab
Exit mobile version