Safe Spaces. Stronger Communities.
Viafoura’s moderation technology and trust and safety service keeps communities civil and safe — protecting your brand, team, and revenue.
Our Approach to Moderation
Powerful AI + humans in the loop to foster safe, civil online communities.
Multi-layered Protection
Combines AI, machine learning, and human expertise to preemptively reduce harm and enforce community standards in real time.
Fast, Accurate, Scalable
Real-time moderation decisions with over 99% accuracy stop toxicity instantly — at any volume, across any audience size.
Customizable Controls
Fine-tune filters, thresholds, and violation types to reflect your unique brand voice, community values, and engagement goals.
Elevated Discourse
Highlight comments that promote empathy, understanding, and meaningful dialogue — fostering stronger, more connected communities.
Trusted by the World’s Leading Media Brands
“The AI + human moderation services that Viafoura has continued to invest in keep conversations civil and productive -something their team keeps top of mind when they are building their products and piloting new features.”
"We knew we couldn't invest the time and effort in moderating each and every comment we would receive on our platforms, that's why Viafoura's multi-level comment moderation service was a game-changer for us."
"Viafoura’s moderation services have alleviated a big burden across our newsrooms, saving staff almost 200 hours of work per month."
"The adoption of the automoderation has been a huge improvement for GEDI. None of the actions put in place before has given the same boost we got after the implementation of automoderation, considering the number of active users, their engagement and the number of comments posted."
"Viafoura is an overall effective way to organise and prioritise an overwhelming number of comments, making moderation a lot more manageable. The ability to set up queues is particularly useful for when unpredictable breaking news is gaining a lot of traction, and comments are left across articles unrelated to the topic."
Results That Matter to Newsrooms
20%
drop in reported harassment
150%
boost in newsroom-pinned comments
92%
increase in exposure to high-quality discourse