Safe Spaces. Stronger Communities.
Moderation at scale isn’t just a technology problem. It’s a staffing and compliance problem, too. Viafoura’s Moderation Intelligence combines AI and human expertise to keep communities civil, safe, and healthy, so your team doesn’t have to.
Inside Our Moderation Intelligence
AI and human moderation working together 24/7 to keep your community safe, civil, and worth coming back to.
Multi-layered Protection
Combines AI, machine learning, and human expertise to preemptively reduce harm and enforce community standards in real time.
Fast, Accurate, Scalable
Real-time moderation decisions with over 99% accuracy stop toxicity instantly — at any volume, across any audience size.
Customizable Controls
Fine-tune filters, thresholds, and violation types to reflect your unique brand voice, community values, and engagement goals.
Elevated Discourse
Go beyond removing toxicity. CommunityOS surfaces the comments that reduce polarization and raise the quality of discourse, helping build communities that are healthier, more civil, and worth coming back to.
Trusted by 1,000+ media brands worldwide
“The AI + human moderation services that Viafoura has continued to invest in keep conversations civil and productive -something their team keeps top of mind when they are building their products and piloting new features.”
"We knew we couldn't invest the time and effort in moderating each and every comment we would receive on our platforms, that's why Viafoura's multi-level comment moderation service was a game-changer for us."
"Viafoura’s moderation services have alleviated a big burden across our newsrooms, saving staff almost 200 hours of work per month."
"The adoption of the automoderation has been a huge improvement for GEDI. None of the actions put in place before has given the same boost we got after the implementation of automoderation, considering the number of active users, their engagement and the number of comments posted."
"Viafoura is an overall effective way to organise and prioritise an overwhelming number of comments, making moderation a lot more manageable. The ability to set up queues is particularly useful for when unpredictable breaking news is gaining a lot of traction, and comments are left across articles unrelated to the topic."
Results That Matter to Media Brands
20%
drop in reported harassment
150%
boost in newsroom-pinned comments
92%
increase in exposure to high-quality discourse