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Atlas News and Viafoura - achieving soaring levels of community engagement

Focused on bridging the gap between the intelligence community and the general public through short-form content, Atlas News covers everything from geo-politics to conflict. While Atlas News is a digital news site, Stanford Nix, COO explains that “our community is our business”. Their vibrant community is unbelievably active and loyal to their brand. “People use […]

Engagement strategy benchmarks for digital content producers

There is a direct correlation between engagement and revenue – as a user becomes increasingly engaged in your content, they yield gradually more revenue to your business: More page views for advertising revenue More likely to create a free account, meaning you can charge more for targeted ad spots Higher propensity to subscribe in the future Potential […]

From community to reader revenue: lessons to learn from The Independent and Reach PLC

In its most simplest form, there are 2 steps to convert audiences into revenue: Engagement – unlocking the revenue potential of your audience Conversion – activating this potential to gradually increase revenue The question then turns to exactly how this can be achieved. For Mark Zohar, President and CEO at Viafoura, one of the most effective strategies […]

From anonymous to first-party: How to turn visitors into registered users and subscribers

It’s an age-old problem for publishers. How do you get casual readers to become loyal subscribers? Let’s first consider how publications strayed from reader engagement to understand the answer to this question. Fastener interviewed Mark Zohar at Viafoura to learn more about the history of audience engagement in digital publishing. The Outsourcing Stop-gap Before the […]

Loyalty Plays: The Next Era Of Retention

There’s an old saying in marketing that “it costs more to attract a new customer than to retain an existing one.” Some studies have shown it can cost up to five times more to focus solely on customer acquisition at the disservice of customer retention. Publishers who focus solely on registration and pumping out as […]

Community-Focused Tools And Tactics To Hit KPI and ROI Goals

This was originally posted on INMA. If your current Digital Experience Platform(DXP) isn’t serving your community, or rather, is not enabling your organization to serve, sustain, and expand your community, then it’s not worth your money.  Furthermore, if you are fortunate enough to be host to a community, particularly one that enjoys engaging with and […]

Why Comment Moderation Vendors Need to go Above and Beyond to Protect Their Partners

Media companies, like all brands, are looking to build recognition and trust by publishing user-generated content. However, publishing this content isn’t risk-free: organizations need to ensure that users aren’t publishing offensive or threatening posts on their websites or apps. This is where content moderation comes into the picture. In today’s modern environment, organizations are doing […]

Overcoming News Avoidance And Winning Back Your Audience

If nothing else, one positive element that emerged from the pandemic is a renewed focus on mental health and wellness. From one week to the next, people worldwide became shut-ins whether they wanted to or not. They were forced to sit at home and, after burning through all that Netflix had to offer, think. Think, […]

What Traditional Media Companies Can Learn From Social Media Companies?

Over the past decade plus, we’ve seen social media evolve from a trend that kept people connected to arguably the most important and influential medium in modern society. More than just a way to share photos with friends, social media has grown into a space to share information, exchange ideas, and discover new communities. As […]

Why media companies need to act as community hubs in times of crisis

When a global emergency strikes, panic, dread and hopelessness can quickly settle in throughout the world, worsening the quality of life for entire populations. And lately, it seems as though people have had to face one never-ending crisis after another. The United Nations Office for the Coordination of Humanitarian Affairs forecasts that 274 million people […]