We’re Live! Viafoura’s Community Engagement Tools Now Powering Planet Sport’s Network of Sites

We are thrilled to announce that Viafoura’s full suite of community engagement tools has officially gone live across all of Planet Sport‘s digital properties! This is a massive milestone in our partnership with the UK’s largest independent sports media business, and we couldn’t be more excited about the impact our solutions will have on their thriving community of over 25 million monthly fans.

Planet Sport’s portfolio, which includes fan-favorite sites like Football365, TEAMtalk, PlanetF1.com and Planet Rugby, is now equipped with the full power of Viafoura’s tools: Conversations, Liveblog & Engagement Starter. These tools are designed to supercharge user engagement, streamline content interaction, and foster a more connected and dynamic sports fan community.

Mark Holmes, Head of Publishing at Planet Sport, highlighted how our solutions will transform Planet Sport’s digital experience:

“We looked at a number of solutions that provided some of what we needed, but Viafoura offered everything we were looking for. This allows us to offer a more consistent experience for our users and improve UX while decreasing load times—a rare and beautiful combination. With Viafoura, we've seamlessly integrated user-generated content into our article pages, encouraging better, more civilized debate and enhancing our journalists' engagement with readers, which is crucial for growing our community.”

Mark HolmesHead of Publishing at Planet Sport

Our collaboration with Planet Sport is not just about integrating technology; it’s about strategic alignment and shared vision. Dalia Vainer, Director of Customer Experience at Viafoura, expressed how this partnership exemplifies our mission to empower media companies to thrive in the digital age:

“Partnering with Planet Sport is a testament to our commitment to delivering cutting-edge solutions that align with our clients’ goals of growing community engagement and enhancing user experience. This collaboration is a perfect example of how strategic alignment can lead to powerful, impactful results. We’re excited to see how our tools will elevate Planet Sport’s community to new heights.”

As Mark Holmes mentioned, “the onboarding process was smooth and stress-free, with our team ensuring a seamless transition to Viafoura’s tools without negative user feedback—no small feat when implementing changes of this scale!

Since launch we’ve seen an impressive increase in engagement and registrations with 16% more engagement actions and 3.18x more community attributed registrations versus the previous vendor. This is just the beginning of what promises to be an exciting journey together.

Welcome to the future of sports media engagement, Planet Sport! Let’s continue to build, engage, and grow—together.

Viafoura: A 13-Time G2 Winter 2025 Leader

We’re thrilled to announce that Viafoura has been recognized as a 13-time leader in community management by G2, the world’s leading software review platform. With 2 new reports and 13 awards, this Winter 2025 marks another significant milestone for Viafoura.

Key G2 Winter 2025 Awards:

  • Most Implementable (Online Community Management Results Index: Mid-Market): Acknowledged for our user-friendly and easy-to-implement platform.
  • Leader (Momentum Grid® Report for Commenting Systems): Recognized for our commitment to innovation and continuous improvement.

Leader (Enterprise Relationship Index for Online Community Management): Recognized for our ability to deliver high-quality solutions that meet the needs of large-scale organizations.

Best Relationship (Online Community Management Implementation Index: Mid-Market): Honored for our commitment to seamless integration and efficient deployment.

In addition to these specific awards, Viafoura has also been recognized as a leader in various other categories, including Grid® Report for Online Community Management Software and EMEA Grid® for Online Community Management Software.

These awards are a direct result of the positive feedback and reviews from our valued customers. Here are a few standout customer reviews:

  • ⭐⭐⭐⭐⭐ “Viafoura’s key role in enhancing The Independent’s comment community.” 
  • ⭐⭐⭐⭐⭐ “Viafoura’s Moderation and Communication are Second to None.”
  • ⭐⭐⭐⭐⭐ “Viafoura is the gold standard in moderation and community engagement for digital publishers.”

A big thank you to all our customers for their continued support! We look forward to a successful next quarter.

To learn more about Viafoura’s award-winning solutions and explore why we’ve earned these prestigious G2 badges, visit our G2 profile

#G2Awards #CommunityManagement #OnlineCommunity #DigitalMarketing #SoftwareAwards

Viafoura’s Community Engagement Tools Now Live Across McClatchy Sites!

We’re excited to share that Viafoura’s full suite of community engagement tools is now live across McClatchy’s 29 daily newspapers. As a prominent American publishing company with a weekly circulation exceeding 10 million across 14 states, McClatchy is dedicated to empowering communities through quality journalism. This launch marks a transformative step in digital storytelling and community building for a company that remains steadfast in its commitment to the communities it serves.

Kat Sheplavy, Sr. Director of New Products & Experiences at McClatchy, shared her excitement about the partnership:

“We chose Viafoura because of their best-in-class suite of products, incredible team, excellent track record of human and AI moderators, and unwavering dedication to building community across online publishers. The Viafoura team is among the best I have ever worked with. They are super organized, incredibly responsive, and dedicated to ensuring we meet our goals. Viafoura has already changed the digital experience across McClatchy properties by giving our audience a platform for productive conversations and enabling our engagement editors to focus on meaningful interactions.”

Kat SheplavySr. Director of New Products & Experiences

As McClatchy continues to innovate in the digital space, the Viafoura tools will play a pivotal role in enhancing key areas of the business including: 

  • Increase in Registrations (Unknown → Known)
  • Improved Retention Rate
  • Time Saved on Moderation
  • Speed to Market to Publish Live Blogs
  • Increased Engagement (Time on Site + Return Visits)

Mark Zohar, CEO of Viafoura, highlighted the strategic alignment between the two companies:

Our partnership with McClatchy is a perfect example of how strategic alignment can drive innovation and growth. By integrating Viafoura’s community engagement tools, McClatchy is not only enhancing its digital offerings but also fostering stronger, more meaningful connections with its readers, driving real business impact. We are proud to support McClatchy’s mission of strengthening communities through quality journalism.

This launch is just the beginning. We are excited to continue working closely with McClatchy to build a vibrant, engaged, and safe online community that aligns with their high standards of moderation and safety.

Stay tuned for more updates as we continue to bring our community engagement solutions to life across McClatchy’s digital properties!

Gambling.com Selects Viafoura for Enhancing User Engagement and Community Building!

We are thrilled to announce that Gambling.com Group has chosen Viafoura to elevate their digital experience and community engagement. Gambling.com Group is a premier provider of digital marketing services for the online gambling industry. With an extensive network of over 50 websites in 16 countries and 9 languages, Gambling.com Group is a global leader in delivering comprehensive gambling guides and reviews. Their significant operations span four worldwide locations, making them a powerhouse in the industry.

Casinos.com reached their next chapter in their growth journey, looking to solve for 3 key areas:

  • Grow registrations: Create an increased direct relationship with users 
  • Create a rich community built around content: Engaging with communities directly resulting in increased time on site and pageviews 
  • Increase revenue through engagement lift: Create new areas of opportunity for revenue generation 

“Viafoura's platform seamlessly integrates with our existing systems, enhances our user engagement, and creates a welcoming environment for members of the Casinos.com community, which is crucial for our growth strategy. Viafoura’s content moderation capabilities will allow us to maintain compatibility with regulatory compliance requirements, and the AI moderation helps reduce the burden on our content moderation team.”

Niall CusackSoftware Development Manager at Gambling.com Group

Viafoura enables Casinos.com to foster a vibrant online community, and deliver higher-quality offerings based on community insights using the core conversational experience, and cutting-edge moderation AI technology.  

“We are also excited about the custom integrations we have implemented.” Niall mentioned, “We have integrated with Customer.io to capture email opt-ins during the registration process, which will extend our abilities to engage with and best serve our growing community.”

Dalia Vainer, Director of Customer Experience at Viafoura, stated, “We are incredibly excited to launch this partnership with Gambling.com Group to create engaged, meaningful experiences for their communities. We look forward to being a strategic partner in driving their key business goals.”

We look forward to a successful collaboration with Gambling.com Group and are committed to supporting their goals of enhancing user engagement and building a rich online community. Stay tuned for more updates on this exciting journey!

Viafoura Celebrates New G2 Badges for Excellence in Digital Engagement

We are excited to share a big milestone at Viafoura: a record-breaking 7 new badges and 16 new reports on G2 for Summer 2024! These badges, awarded by G2, the global software marketplace, are more than just accolades—they represent our unwavering commitment to delivering exceptional solutions and fostering deep connections between brands and their audiences.

Some of the wins include:

  • #1 for Best Results & Best Est. ROI (Mid-Market Results Index for Online Community Management):  Highlights Viafoura’s dedication to delivering tangible results and a strong return on investment. We are committed to seeing the throughline of results in our customers’ community management strategies, and ensuring we build a sustainable future for journalism.
  • #1 for Most Implementable (Mid Market Implementation Index for Online Community Management): Recognized for our commitment to seamless integration and efficient deployment of our online community management tools. It demonstrates our ability to deliver practical and impactful solutions that meet our customers’ implementation needs swiftly and effectively.
  • Momentum Leader (Momentum Grid Report for Commenting Systems): Reflecting our platform’s ability to drive continuous improvement and innovation, resulting in market-leading technology with real impact.
  • High Performer (Grid Report for Commenting Systems, Mid-Market Grid Report for Online Community Management, Grid Report for Online Community Management):  We are proud to be recognized for our excellence and leadership in digital engagement and community management across multiple categories.

“This marks the 8th quarter in a row that Viafoura is setting a new standard of excellence for the industry, reflecting our team’s dedication to empowering brands to connect meaningfully with their audiences. It’s great to be recognized by our customers for driving measurable ROI and results across hundreds of global media sites.” said Mark Zohar, Chief Executive Officer. “I am very proud of the work done by every Viafouran, and excited to continue to help brands activate their audience through the power of community engagement.”

See below for a couple of standout reviews from this last quarter: 

  • ⭐⭐⭐⭐⭐ “Viafoura actively supports our subscription business by providing a value proposition for users to become registrants and for registrants to become paying customers.” 
  • ⭐⭐⭐⭐⭐ “Viafoura addresses key challenges in digital publishing … and leads to improved user experience, increased site participation, and better content management.”
  • ⭐⭐⭐⭐⭐ “En plus de la facilité à intégrer le module sur nos plateformes, nous sommes très satisfaits de l’accompagnement offert par l’équipe de Viafoura.”

Again, a big thank you to our customers for recognizing Viafoura this last quarter as the leader in community software across multiple categories. We look forward to continuing this journey of innovation and delivering even greater value!

To learn more about Viafoura’s award-winning solutions and explore why we’ve earned these prestigious G2 badges, visit our G2 profile

Thank you for celebrating these achievements with us!

Welcoming Maine Trust for Local News to the Viafoura Family!

Viafoura is excited to announce our latest collaboration with Maine Trust for Local News. The Maine Trust for Local News is the state’s largest network of independent news and media outlets, which together form an essential part of daily life in Maine. With 158 journalists on staff, we serve audiences through our 5 daily newspapers and 15 hyper-local weekly newspapers, in print and online. We cover what matters to Maine, putting a spotlight on issues of vital importance to our people, community and state. The Maine Trust for Local News is a subsidiary of the National Trust for Local News, a non-profit committed to conserving and operating vibrant, sustainable local news enterprises across the country.

Led by Matt Fulton, Chief Audience Officer, and Karen Beaudoin, Vice President of Digital Product Development, Maine Trust for Local News has a clear vision: to drive registrations and subscriptions while building vibrant digital communities. They selected Viafoura to achieve these goals, after carefully considering how our solutions aligned with their strategic objectives and operational challenges.

Matt and Karen emphasized their need for a platform that could support engaging community discussions safely while allowing their newsroom to focus on promoting our journalism and digital storytelling. Viafoura’s comprehensive suite of products, including Conversations, Community Chat, AI Content Moderation, and our Analytics Insights, provided the perfect fit. They appreciated the thorough and attentive onboarding process, which ensured a seamless integration.

This partnership is set to redefine the digital experience for their readers, encouraging more active participation and fostering a stronger sense of community.

The team at Maine Trust for Local News expects uplifts in these core areas of focus:

  • Increased registration and known users
  • A more personalized user experience
  • Higher engagement levels
  • Improved subscriber retention

Mark Zohar, Viafoura President & CEO, shares his thoughts on the partnership: “Our collaboration with Maine Trust for Local News is a perfect example of how our solutions can drive meaningful engagement and community building. We are proud to help them achieve their digital growth objectives and enhance the overall experience for their audience.”

We are proud to support Maine Trust for Local News in their mission and look forward to driving innovation and engagement together. Welcome to the Viafoura family, Maine Trust for Local News!

Stay connected with us for more updates on more exciting partnerships & more!

Wise Publishing Partners with Viafoura to Enhance Community Engagement!

We are thrilled to announce that Wise Publishing has partnered with Viafoura to enhance community engagement and provide a richer, more interactive experience for readers on Money.ca. Reaching over 10 million monthly unique readers globally, Wise Publishing operates leading digital personal finance publications including MoneyWise.com, Money.ca, and MoneyWise.co.uk. Their commitment to delivering high-quality financial information aligns perfectly with our mission at Viafoura: to empower online communities with advanced engagement tools.

Shane Murphy, Manager of Email at Wise Publishing, spearheads this exciting new chapter.

“Viafoura offers a diverse set of tools that will help us boost organic sign-ups and increase on-page engagement. We were particularly impressed by Viafoura’s extensive roster of media partners both in North America and abroad. Compared to its competitors, Viafoura provides excellent value for the services it offers, making it the ideal choice for us.”

Shane MurphyManager of Email

Implementing Viafoura’s solutions, including Conversations & AMA, Content Moderation Solution, and Analytics Insights, will significantly enhance the digital experience to achieve several key outcomes:

  • Increase in Organic Sign-Ups: By leveraging Viafoura’s tools, Wise Publishing expects a boost in user registrations.
  • Enhanced On-Page Engagement: The interactive features will encourage readers to spend more time engaging with the content.
  • Community Building: Creating a vibrant, engaged community around their content is a top priority.

“We’re incredibly excited to work with Wise Publishing and support their mission of providing top-notch financial information to consumers worldwide. Our tools are designed to create more high-value exchange moments, and we’re confident they will help build a strong foundation of community engagement on Money.ca,” said Dalia Vainer, Director of Customer Experience at Viafoura. 

Stay tuned for more updates as we continue to roll out Viafoura’s engagement solutions across Wise Publishing’s platforms. We invite you to experience the enhanced community features on Money.ca and see how we’re transforming the digital landscape together.

Les Coops de L’Information Partners with Viafoura for Enhanced Digital Engagement

We are thrilled to announce that Viafoura has partnered with Les Coops de l’information to bring an enriched digital experience to their esteemed regional media outlets, including  Le Droit, Le Nouvelliste, Le Quotidien, Le Soleil, La Tribune, and La Voix de l’Est. Dedicated to delivering daily local news on significant issues, Les Coops is deeply rooted in their respective communities, playing a vital role in the growth and vitality of the regions they serve.

Marc Gendron, Directeur Principal, Croissance Numérique et Éditeur chez Le Soleil, & Kim Alarie, Coordonnatrice à la croissance numérique, highlighted the primary challenge: extending the lifetime value of a user and enhancing customer satisfaction.

Marc and Kim emphasized the importance of a reliable moderation process tailored to their specific needs.

“For us, complete confidence in the moderation process was non-negotiable. It was essential that the people in charge of moderation were completely fluent in French and could understand the subtleties of French from Québec. Viafoura has a moderation team based in Montreal and serves many French-speaking editorial clients. And they are fellow Canadians too! That was enough to give us the necessary confidence.”

Marc Gendron | Kim AlarieDirecteur Principal, Croissance Numérique et Éditeur chez La Soleil | Coordonnatrice Croissance numérique

Our solution for Les Coops de l’information includes:

Leigh Adams, Head of Moderation at Viafoura, shared her enthusiasm: “We are delighted to work with Les Coops de L’information! Our moderation team is committed to maintaining a respectful and engaging community environment, & given our expertise in moderating French-language content and understanding the unique nuances of Québec French, we are confident in our ability to support their goals of fostering meaningful conversations and enhancing user engagement!

Les Coops de L’information anticipates significant improvements in digital engagement. Marc and Kim expressed their expectations: “We hope that it will help us build a community around our contents and products. We do hope too that the conversation will be transferred on our own properties instead of occurring in third-party social platforms. This will contribute highly in driving the engagement and increasing the recency, frequency, and volume of visits and content consumption.”

We are excited about this partnership and the enhanced digital engagement it will bring to Les Coops de l’information!

Money.it Elevates Digital Engagement with Launch of Viafoura Partnership, in Under 2 Weeks!

We are thrilled to announce the successful go-live of Money.it, the foremost all-digital publisher for Italian-speaking audiences, in collaboration with Viafoura! This strategic partnership, spearheaded by Dimitri Stagnitto, the Founder of Money.it, is set to redefine the digital landscape in business, trading, and personal finance topics.

Money.it faced the challenge of expanding registrations, creating a vibrant community, and driving subscriptions, especially for the subscription-based section of its site. The answer to these challenges lies in the comprehensive Viafoura suite, carefully chosen to align with Money.it’s strategic business goals and operational needs.

“We are very happy to have entered into a partnership with Viafoura, which we believe is strategic for the future development of Money.it as a digital product and financial newspaper.”

Dimitri StagnittoFounder of Money.it

From Concept to Launch in Less Than 2 Weeks: The onboarding and implementation process with Viafoura were seamlessly executed in less than two weeks. The speed of implementation highlights Viafoura’s commitment to delivering efficient solutions. Dimitri Stagnitto adds, “The Viafoura team was very proactive and helpful in giving us the support we needed.”

Money.it anticipates tangible outcomes from this collaboration, including increased subscribers, enhanced user interactions, and the development of a solid base of engaged readers. The goal is to create a dynamic and interactive space where users actively participate in daily discussions and insights, potentially leading to subscriptions to Money.it Premium.

We look forward to a buzzing partnership ahead!

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