The Viafoura Promise

At Viafoura, we are committed to being your partner in audience engagement, and to meeting the needs and interests of all our customers as they build their brands and create loyal audiences around their content.

Through natively integrated cloud solutions, Viafoura helps media brands establish and deepen a direct relationship with their audience. Our solutions work seamlessly with existing tools, while powering new and innovative capabilities directly on our clients’ own websites and applications.

Whether you’re working to build audience engagement, enhance loyalty, or increase revenue and trust, we make it our job to help you meet your audience goals. Innovative technology, an adherence to regulations and compliance, and our dedicated team of content analysts ensure we always deliver on the following promises:

Ease of Implementation

  • Viafoura integrates with your existing technologies, making it easy to set up, implement and scale our solutions to your needs.
  • Viafoura engagement tools are customizable to your site and user journey, enhancing each user’s onsite experience.
  • Viafoura tools were designed to benefit your staff, without the need for additional hardware or extensive education.
  • Viafoura provides 24-hour technical support and detailed development documentation.

Customization and Integration

  • Through highly customizable CSS, Viafoura solutions will blend seamlessly with your unique brand standards.
  • Actionable Reporting APIs make it easy to connect Viafoura to established systems, to enrich your existing efforts, investments and outcomes.
  • Viafoura user registration is seamlessly integrated into any site’s existing subscription or registration mode.

Scalability for Growth

  • Viafoura offers multi-domain support across digital channels.
  • Viafoura’s enterprise-level infrastructure creates a backbone for scalable growth.

Data Ownership

  • Viafoura lets you dig deeper into your audience preferences and behaviors, through real-time deep data insights and reporting tools.
  • Viafoura ensures you own all of your first-party data, including all data accessed through reporting tools and APIs.

ROI on Tech Investment

  • Viafoura helps you keep up with user demands and changing market needs.
  • Viafoura is a dedicated partner in building the business case for engagement, with ongoing success tracking, reporting and guidance.

Uptime

  • Utilizing the same infrastructure as Netflix and Apple, Viafoura’s database architecture was designed for extreme uptime.
  • An uptime of 99.95% is guaranteed.

White Glove Service

  • A dedicated Client Success Manager, as well as portal and real-time chat, make Viafoura easily accessible for global 24/7 technical support.
  • Viafoura will provide regular insight and feedback into your product roadmap.

Always in Compliance

  • Viafoura keeps clients up to date on changing regulations.
  • As the leading provider of moderation services, Viafoura creates a brand-safe and civil onsite environment.
  • Viafoura trains our staff to be knowledgeable on existing and upcoming data integrity best practices.
  • Viafoura’s employees are required to take GDPR regulatory compliance training.

Ready to build a direct relationship your audience?

Contact an audience engagement specialist today