Moderation for Civility

Keep your community protected with Viafoura’s market-leading moderation solution,
which exist to drive audience engagement and revenue growth.

Viafoura’s moderation solution includes our Intelligent Auto Moderation Engine and Moderation Console.

80% of users will disengage with your brand when they come across incivility.

Here’s the problem: human moderation can get expensive and most auto moderation solutions aren’t sophisticated enough to support your community guidelines.

That’s why we built our engine to accurately moderate content right before it gets posted, reducing your moderation efforts by 90%. We also include an easy-to-use yet powerful moderation console designed to increase the efficiency of your moderation team.

Intelligent Auto
Moderation Engine

Others claim to have auto moderation, but don’t follow through.

We actually do.

Our advanced, semantic pattern-based detection system is able to understand every possible word variation and the context each word is used in. This means we can accurately moderate over 90% of all posts, drastically reducing your human moderation costs.

Our engine moderates phrases and words according to your community guidelines, not a one-size-fits-all black box.

Reduce your Moderation costs by 90%

Your moderators don’t need to deal with a majority of obviously uncivil content.

Deep Learning

Always learning and adapting to the nuances of uncivil content specific to your community.

Custom Tailored

Uses your community guidelines and policies to enforce all of it’s moderation decisions.

Easy Integration

Easily integrate with your existing commenting solutions.

Moderation Console

We provide the Moderation Console for comments that are flagged by your community and are not blocked by Intelligent Auto Moderation (roughly ~10% of contentious content).

Built by moderators for moderators, the console offers avatar moderation, shared queues and time-based banning through a single, easy-to-use experience.

Viafoura for 100% of your Moderation Needs

Get the best of both worlds and take a completely hands-off approach with moderation. We use human, user-to-user and automated moderating techniques to keep your community protected from spam, duplicate posts, harassment and verbal abuse.

Our specialized team of content analysts across North America works 24/7 to eliminate the spread of toxicity and enforce your specific community guidelines.

Viafoura Moderation

Works With:

Conversations

Encourage civil conversations around your content.

Live Blogging

Provide coverage of live events and enable content curation of stories.

Community Chat

Connect your audience, journalists and experts.

Ratings & Reviews

Let users react to the experiences they encounter.

Ready to build a direct relationship with your community?