This page features white papers and research documents designed to help you stay on top of the latest insights in audience engagement, retention and conversion.
e-Book
Perfect the art of live events and position yourself as the go-to source for all of your audiences’ interests, drawing in new active users by reading this book to help launch a successful live event.
White paper
What media organizations gain from taking control of the comments — rather than turning them off
Research
The social media retention problem: Data shows why brands need to build communities away from social media
White paper
Everyone is a troll: Battle-tested tips and tricks to keep your digital properties safe
White paper
Audience engagement guide: How media companies drive retention, loyalty, revenue, and trust
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