Community Chat Software

Propel engagement across your community with a safe, real-time chat around trending topics, live events or streaming video.
Real-Time

No need to refresh the page

Muting

Users can mute other users to personalize their experience.

Direct Replies

Allow users to reply to other chat messages

Badges

Invite the author, sports announcer, athlete or any special guest to be identified with a custom badge next to their username.

Real-Time Safety

Detect clear violations of your community guidelines before chat messages are even posted

Spark Engagement
Around Your Content

Community Chat will allow you to easily make any piece of content you have an engagement magnet.

Invite your community to talk to each other, authors or special guests during the live coverage of the Olympics, Oscars, breaking news ⁠— whatever makes sense for your community.

Activate, Manage and Moderate
Through the Front-End

You can instantly start and end a chat, flag and disable messages all through the front end of the tool. No need to access a separate back-end portal.

This makes it incredibly simple for your in-field respondents to manage the chat without needing to learn a new tool.

Built to Understand Your Audience

Capture all the first-party data from your community chat to understand user engagement levels. Use this data to identify meaningful contributors for badging or members that are ripe for subscription offers.

Real-time troll
prevention

Keeping things civil during a live community chat sounds like a nightmare and costly. How do you ensure toxic messages don’t ever get seen, all without driving up your moderation costs?

Our Community Chat comes with our Intelligent Auto Moderation Engine, which will parse through any message right at “send” and triage the message immediately (with a 95% success rate).

This will keep things manageable for your moderators while requiring less resources for upholding your community guidelines.

Moderation for Civility

You can place Community Chat in a variety of locations on your site including:

Inline with the Article

Within the Sidebar

In App

Additional Engagement Tools

Conversations

Encourage civil conversations around your content.

Live Blogging

Provide coverage of live events and enable content curation of stories.

Ready to build a direct relationship with your community?